Returns & Exchanges
At ApeSurvival, we want you to be completely satisfied with your gear; if your purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unwashed and unworn items with original tags still attached into their original packaging to ensure a safe transition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.